Important information about our cancellation, rescheduling, payment policies, privacy policy and terms of service.
At Athelite Performance Therapy, we understand that schedules can change. However, to ensure we can provide timely care to all our patients, we maintain the following cancellation policy:
All cancellations need to be made at least 48 hours prior to your appointment.
If you do not show up for your appointment (2) times, we will no longer hold appointments for you, but will continue to schedule you within 24 hours of the appointment only with payment collected beforehand.
We appreciate your understanding and cooperation with this policy, which helps us maintain efficient scheduling and provide the highest quality care to all our patients.
Athelite Performance Therapy is committed to providing transparent and flexible payment options for our patients. We accept various forms of payment and work with many insurance providers to ensure you receive the care you need.
We are in-network with many major insurance providers and will verify your benefits prior to your first appointment. As a courtesy, we will submit claims to your insurance company on your behalf.
If we are not in-network with your insurance provider, we will provide you with the necessary documentation to submit for potential reimbursement through your out-of-network benefits. Payment for services will be required at the time of your appointment.
For patients without insurance or those who prefer not to use their insurance, we offer competitive self-pay rates. Payment is due at the time of service.
We accept the following forms of payment:
We understand that healthcare costs can be significant. If you need assistance with managing your payments, please speak with our office staff about available payment plan options. We are committed to working with you to ensure you receive the care you need.
Please note: While we make every effort to verify your insurance benefits, it is ultimately your responsibility to understand your coverage. We recommend contacting your insurance provider directly if you have specific questions about your benefits or coverage.
Effective Date: 3/1/2020
Last Updated: 7/29/2025
athELITE Performance Therapy (“we,” “our,” or “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, share, and safeguard your personal information when you interact with our website (www.athelitetherapy.com), schedule services, or communicate with us through phone, email, SMS, or other platforms.