Policies & Legal Information
Your privacy and rights are important to us. Please review our policies below to understand how we protect your information and provide professional care.
Privacy Policy
Last updated: August 25, 2025
Information We Collect
At Athelite Performance Therapy, we collect information you provide directly to us, such as when you:
- Schedule an appointment or consultation
- Fill out forms or assessments
- Contact us via phone, email, or our website
- Subscribe to our newsletter or communications
How We Use Your Information
We use the information we collect to:
- Provide, maintain, and improve our services
- Process appointments and treatment plans
- Communicate with you about your care
- Send you relevant health and wellness information
- Comply with legal obligations
Information Sharing
We do not sell, trade, or otherwise transfer your personal information to third parties without your consent, except:
- To healthcare providers involved in your care
- To insurance companies for billing purposes
- When required by law or legal process
- To protect our rights or the safety of others
Data Security
We implement appropriate security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. This includes physical, electronic, and administrative safeguards.
Your Rights
You have the right to:
- Access your personal information
- Request corrections to your information
- Request deletion of your information
- Opt-out of marketing communications
Contact Us
If you have questions about this Privacy Policy, please contact us at:
Terms of Service
Last updated: August 25, 2025
Acceptance of Terms
By accessing and using the services of Athelite Performance Therapy, you accept and agree to be bound by the terms and provision of this agreement.
Services Provided
Athelite Performance Therapy provides physical therapy, performance training, and related healthcare services. Our services are provided by licensed healthcare professionals.
Appointment Policy
- Scheduling: Appointments must be scheduled in advance
- Cancellation: 24-hour notice required for cancellations
- No-Show Policy: Missed appointments without notice may incur charges
- Late Arrivals: Appointments may be shortened or rescheduled if you arrive late
Payment Terms
- Payment is due at the time of service unless other arrangements have been made
- We accept cash, credit cards, and most insurance plans
- Co-pays and deductibles are due at the time of service
- Outstanding balances may be subject to collection procedures
Patient Responsibilities
As a patient, you agree to:
- Provide accurate and complete health information
- Follow prescribed treatment plans and home exercises
- Communicate any concerns or changes in your condition
- Treat staff and other patients with respect
Limitation of Liability
While we strive to provide the highest quality care, we cannot guarantee specific outcomes. Our liability is limited to the cost of services provided.
Modifications
We reserve the right to modify these terms at any time. Changes will be posted on our website and take effect immediately.
HIPAA Notice of Privacy Practices
Effective Date: August 25, 2025
Your Health Information Rights
This notice describes how medical information about you may be used and disclosed and how you can get access to this information. Please review it carefully.
How We May Use and Disclose Your Health Information
For Treatment
We may use your health information to provide you with medical treatment or services. We may disclose health information about you to doctors, nurses, technicians, or other personnel who are involved in taking care of you.
For Payment
We may use and disclose your health information to obtain payment for services we provide to you. This may include sharing information with your insurance company.
For Healthcare Operations
We may use and disclose your health information for healthcare operations, including quality assessment, employee review, training programs, and business management.
Your Rights Regarding Your Health Information
You have the following rights regarding your health information:
- Right to Inspect and Copy: You have the right to inspect and copy your health information
- Right to Amend: You have the right to request that we amend your health information
- Right to an Accounting: You have the right to request an accounting of disclosures
- Right to Request Restrictions: You have the right to request restrictions on how we use or disclose your information
- Right to Request Confidential Communications: You have the right to request that we communicate with you in a certain way
- Right to a Paper Copy: You have the right to a paper copy of this notice
Complaints
If you believe your privacy rights have been violated, you may file a complaint with us or with the Secretary of the Department of Health and Human Services. You will not be penalized for filing a complaint.
Contact Information
For more information about our privacy practices or to file a complaint, contact:
Athelite Performance Therapy
Phone: (480) 787-0031
Email: privacy@athelitetherapy.com
Medical Disclaimer
Last updated: August 25, 2025
General Information
The information provided by Athelite Performance Therapy on our website, in our communications, and during consultations is for general informational purposes only. All information is provided in good faith, however we make no representation or warranty of any kind regarding the accuracy, adequacy, validity, reliability, availability, or completeness of any information.
Not Medical Advice
The content on this website and in our communications is not intended to be a substitute for professional medical advice, diagnosis, or treatment. Always seek the advice of your physician or other qualified health provider with any questions you may have regarding a medical condition.
No Doctor-Patient Relationship
Viewing our website, reading our content, or contacting us does not create a doctor-patient relationship. A doctor-patient relationship is only established when you become a patient through our formal intake process.
Individual Results May Vary
Results from our treatments and programs may vary from person to person. Testimonials and success stories represent individual experiences and are not guarantees of similar results for all patients.
Emergency Situations
If you are experiencing a medical emergency, call 911 immediately. Do not rely on our website or communications for emergency medical situations.
External Links
Our website may contain links to external websites. We are not responsible for the content, privacy policies, or practices of these external sites.
Limitation of Liability
Under no circumstances shall Athelite Performance Therapy be liable for any direct, indirect, special, incidental, or consequential damages that result from the use of, or inability to use, our services or information provided.
Professional Licensing
Our healthcare providers are licensed professionals in the state of Arizona. Services are provided within the scope of their professional licenses and training.
Changes to Disclaimer
We reserve the right to modify this disclaimer at any time. Changes will be posted on our website with an updated effective date.